Features
WeWorks combines helpdesk-style ticketing with marketplace-style service delivery, payments, and administration.
Task management
- Create tasks with service category, service items, address (Google Places), schedule, priority, and description
- Open / closed task lists with filters (priority, assignee, status)
- Task detail pages with comments, files, activity, and service workflow steps
- Tasker seeds — offers sent to taskers who can accept or reject jobs
- Service workflow — scheduled → in progress → completed → feedback → cost confirmed
- Command menu search (
⌘K/Ctrl+K) for quick navigation and ticket lookup
Role-based experience
| Role | Typical experience |
|---|---|
| Owner | Creates tasks, tracks progress, pays via wallet |
| Tasker | Views map/list of jobs, accepts seeds, completes service steps, withdraws earnings |
| Coordinator | Sees all tasks, helps coordinate assignments |
| Admin | Full admin panel + unrestricted task visibility |
See User Roles for details.
Hardware shop
- Browse products by category at
/hardware-shop - Cart and checkout using wallet balance
- Order history at
/hardware/orders - Admin product and order management at
/admin/hardware
Wallet & payments
All ticket and shop payments flow through the platform wallet. Users fund via Stripe; taskers withdraw to linked bank accounts. See Wallet & Payments.
Admin panel
Available at /admin for administrators:
- Users, clients, tickets, roles & permissions
- Service items and categories
- Email queues, SMTP, webhooks
- Maps settings, AI assistant config
- Hardware inventory, withdrawals, vouchers
Authentication
- Email/password with session cookies
- Optional OAuth, OIDC, and SAML (configured in admin)
- External/portal users for simplified client-facing access
Internationalization
Built-in UI translations for en, zh-CN, zh-TW, and ko. See Translations.
Integrations (optional)
- Stripe — wallet top-ups and card binding
- Google Maps — addresses and tasker map views
- AWS S3 — file uploads
- PostHog — analytics (optional)
- IMAP — email-to-ticket ingestion
- LibreTranslate / Whisper — translation and audio transcription